Event plans can change. This policy explains how ReelsXpress handles rescheduling, cancellations and refund reviews.
Rescheduling
Rescheduling is subject to creator availability, location, and notice period. Share the new date as early as possible.
Cancellations and refunds
Partial refund may apply depending on timing, confirmation status, work already committed and any non-recoverable operational costs.
Travel / outstation
Outstation travel charges (when applicable) are paid separately before the shoot. Any non-recoverable travel/logistics costs may affect refund eligibility.